01
Booked direct deliveries
Book a dedicated van for a one-off movement of stock, equipment or other business goods. We agree the collection window and provide proof of delivery.
PERSONAL SERVICE, THROUGHOUTDiscuss a one-off deliveryDUNDEE & SURROUNDING AREAS
Dedicated courier runs
from Dundee.
Scheduled site transfers and booked direct deliveries for businesses in Dundee and the surrounding areas. One collection, one delivery, a van dedicated to your goods.
Personal serviceCareful handlingClear communication
Dundee based. Delivered with care.
DEDICATED SERVICE✦CONTRACT RUNS✦DIRECT DELIVERIES
01 / OUR SERVICES
Direct runs for
your business.
Book a regular slot, arrange a one-off delivery or ask us to cover an existing direct run.
02
Scheduled site transfers
Reserve a regular slot between two sites, branches or workshops. We agree the frequency and the collection and delivery windows with you.
YOUR REGULAR ROUTE, TAKEN CARE OFDiscuss a regular run03
Cover for existing runs
Need cover when your usual driver or van is unavailable? Send us the route and timings and we’ll confirm whether we can cover the direct run.
SUPPORT WHEN YOU NEED ITAsk about route coverEvery job is subject to route, vehicle suitability and availability. Collection times, delivery arrangements and price are agreed before booking.
DUNDEE / OUR LOCAL AREA
Based in Dundee.
Here for the local journey.
We cover Dundee, Angus, Perth and north-east Fife. Longer runs into Scotland are available by arrangement, subject to route and availability.
- Dundee
- Forfar
- Kirriemuir
- Broughty Ferry
- Carnoustie
- Monifieth
- Montrose
- Perth
- St Andrews
OUR BASE
Dundee, Scotland
We plan each direct run from the collection point to its destination. Each job is subject to confirmed availability and vehicle suitability.
PLANNING YOUR DELIVERY
Tell us both postcodes
Share the route, timing and item details so we can confirm coverage and vehicle suitability. For contract runs, include how often you need the collection and any regular delivery windows.
02 / THE TSAG APPROACH
Small details.
Big difference.
TSAG stands for Transport Solutions Alliance Group.
A delivery is part of someone’s day, someone’s business, or someone’s promise. That deserves a personal approach.
Tell us what you need01
A real conversation
Your route, your timings, your requirements. The right delivery starts with understanding the job.
02
Care comes as standard
Tell us about anything fragile, bulky or unusual, so the handling and vehicle requirements can be agreed in advance.
03
Clarity before collection
Confirm the price, collection arrangements and delivery expectations before your booking goes ahead.
03 / HOW IT WORKS
Every step.
Taken care of.
From your first enquiry to proof of delivery, here’s how your delivery takes shape.
- 01
Send an enquiry
Share both postcodes, your preferred timing, and a description and £ value of your goods.
- 02
Receive your written quote
We confirm availability and provide a tailored written quote, including the price and any agreed additional charges.
- 03
Confirm your booking
Once you accept the quote, we confirm your booking, full addresses and collection and delivery arrangements.
- 04
Ready for collection
Have your goods securely packaged and ready for your driver at the agreed collection point and time.
- 05
Your delivery, taken care of
We transport your goods to the agreed destination, following the arrangements confirmed for your booking.
- 06
Proof of delivery
Delivery completion is recorded, and proof of delivery is made available for your records.
04 / LET’S PLAN YOUR DELIVERY
A conversation.
A service that fits.
Tell us what you need moved and whether it’s a one-off delivery or a recurring run. We’ll confirm availability and quote for the route.
Online contact hours
Monday–Friday, 8am–9pm (UK time)
Send an enquiry at any time. Messages received outside these hours will be reviewed during our next contact period.A personal point of contact.
Clear arrangements, agreed pricing and care throughout the delivery.
START WITH THE DETAILS
What does your business need?
Start with your name, email, the two postcodes, a brief description and the total value of your goods in £ GBP. Add a preferred date if you know it. We will collect full addresses when the job is agreed.
For contract runs, include the route frequency and usual collection windows in your message.
Discuss a deliveryContact us through the website. We will review your requirements and respond during our contact hours.
We confirm availability, final price and arrangements before accepting a booking. Terms & payment · Prohibited items · Privacy details.
A FEW USEFUL ANSWERS
Before we
get moving.
Do I need to declare the value and contents?+
Yes. Every shipment needs an accurate contents description and total goods value in £ GBP, separately from the delivery price. Read our prohibited-items policy before sending. Restricted goods need written approval before booking. A declared value does not arrange insurance or guarantee compensation.
Do waiting charges apply?+
The agreed price includes the first 30 minutes of waiting time. Additional waiting charges apply after this allowance, at the rate and billing basis agreed before booking. Read the waiting-time terms.
How and when do I pay?+
Payment is by bank transfer, using the details on your invoice. Payment is due immediately on receipt of invoice unless you have an approved credit account. Approved account customers only have 30 days from the invoice date to pay. Read the payment terms.
Where is TSAG Couriers based and which areas do you cover?+
We are based in Dundee and serve Dundee, Forfar, Kirriemuir, Broughty Ferry, Carnoustie, Monifieth, Montrose and St Andrews. Send the collection and delivery postcodes to check your route. Availability and delivery arrangements are confirmed before a booking is accepted.
How is my delivery priced?+
We prepare a tailored quote after discussing the route, goods, collection and delivery requirements. For contract runs, we also agree the frequency and regular timings. The final price and any additional charges are agreed before booking.
What information do I need for a quote?+
Start with your name, email, collection and delivery postcodes, service and a brief load description. A preferred date is optional. Include dimensions and total weight if known; for contract runs, add frequency and usual timings. We will collect full addresses before accepting a booking.
What do you mean by a dedicated service?+
We take a personal approach to planning and handling your delivery, with clear arrangements and a direct point of contact. Tell us what matters for your goods and business so we can agree the right service before booking.
Can I arrange regular contract runs?+
Yes. Choose “Contract run” when sending your enquiry and include the route, frequency, usual collection windows and type of goods. We will discuss availability and agree the arrangements and pricing with you.
How should I prepare my items?+
Use suitable packaging, protect fragile contents and label each item with the recipient’s details. Mention unusually heavy, oversized, hazardous or restricted goods in advance so suitability can be checked.
YOUR DELIVERY. OUR PRIORITY.